Senior Software Engineer / Appfolio

November 2019 - Present

• Created Salesforce Api Monitor App in Python.
• Developed targeted dynamic community lightning component for community personalization.
• Developed Article tracking and favoriting lightning component for Salesforce community.
• Planned and Implemented team's exception logging and server monitoring.
• Managed team's AWS servers and services including on-prem Mulesoft runtime.
• Handled Mulesoft on-prem runtime upgrade with zero downtime.
• Built and maintained System and Process API's via Mulesoft.
• Built and maintained Salesforce embedded chat service with custom routing using static resources and custom Apex logic
• Maintained Ruby on Rails ETL tool for syncing data between multiple systems.
• Built Twilio Flex IVR's and functions to pull data from external services.
• Worked cross-functionally to deliver Workday integrations. (via Mulesoft, EIB's, Core Connectors and Reports as a service)
• Architected and delivered multiple custom realtime integration between Salesforce and multiple systems using AWS lambda, sqs, and mulesoft (Intercom, Comply Advantage)
• Designed and built integration linking core product to billing information for entitlement of services

Salesforce Developer / Appfolio

July 2017 - November 2019

• Built and maintained multiple APEX point to point REST and SOAP integrations
• Built and maintained Python integrations using AWS services
• Designed and Built APEX SMS bug/error notification system
• Implemented custom RoundRobin System
• Helped Implement custom large scale Error-Handling/Logging System
• Helped Implement large scale Account restructure and Trigger Refactoring Project
• Helped Implement and maintain CICD solution for Developer and Admin Team (AutoRabit)
• Resolved conflicts and managed releases for salesforce team.

Salesforce Developer / LogMeIn (formerly Citrix Online)

Feb 2017 - July 2017

• Designed and built custom Triggers for business processes
• Helped troubleshoot issues with Dell Boomi integration for data sync between different salesforce organizations
• Developed Marketing qualified lead score degradation classes for tracking customer ratings.
• Converted Process Builder and Flow processes to scalable apex classes.
• Helped build automated testing and automated deployment via Jenkins.

Salesforce Administrator / Citrix Online

July 2015 - Feb 2017

• Managed and completed salesforce production support/troubleshooting/bug fix requests.
• Designed and built custom Round Robin System (APEX)
• Designed and built Idea/opportunity join process for improved communications between PM’s and sales/care representatives by customizing salesforce ideas object and apex.
• Designed and built Primary Domain class for aligning accounts between two separate orgs.
• Implemented and customized partner relationship management managed packages.
• Worked in and agile scrum environment, as well as lead scrum teams in smaller projects.
• Used Ant, Workbench, Change sets and manual customizations to promote changes to different development and full sandboxes for testing.
• Completed regression, and functionality for fellow admins and developers for their work. Including completed SOX testing and uploading requirements using Atlassian software for project management.

Certifications